Introduction:
Kubatana Online is dedicated to providing comprehensive recruitment and outsourcing solutions that cater to the unique needs of our clients. Recently, we were tasked with an ambitious project to recruit and onboard an entire finance team for a new startup based in the UK within just three weeks. This case study outlines how we successfully fulfilled this requirement by leveraging our extensive network, local expertise, and modern facilities in Harare, Zimbabwe.
1. Background Information:
Client Information:
Our client, a UK-based startup, was looking to establish a robust finance team to support their expanding operations. The business recognized the advantages of setting up their finance team in Zimbabwe, including access to a talented and educated workforce, the use of Queen’s English, and significant cost savings of up to 70% compared to hiring equivalent positions in the UK. They chose Kubatana Online’s modern facilities in Harare, Zimbabwe, to house their new team, ensuring a seamless integration with their UK operations.
Role Details:
We were tasked with recruiting five key positions to form the foundation of the client’s finance team:
- Finance Manager: A leader to oversee all accounting activities and manage the finance team.
- Team Leader: To provide day-to-day leadership and support to the finance team.
- General Ledger Accountant (x2): To manage accounting for assigned dental practices and ensure accurate financial reporting.
- Credit Controller (x2): To manage credit control functions, including accounts receivable, collections, and customer account management.
- Accounts Assistant: To support the finance team with daily accounting tasks, reconciliations, and administrative duties.
Each role required specific skills, qualifications, and experience to ensure the client could achieve their financial goals effectively.
2. Objectives and Requirements:
Hiring Objectives:
The primary objective was to quickly recruit and onboard a fully functional finance team capable of operating independently and efficiently within the client’s broader financial framework. The team needed to be proficient in various financial tasks, including general ledger management, credit control, financial reporting, and compliance with International Financial Reporting Standards (IFRS).
Candidate Requirements:
General Ledger Accountant Responsibilities:
- Manage the monthly accounting.
- Perform reconciliations for accounts receivable and accounts payable.
- Prepare and analyze financial statements, including income statements, balance sheets, and variance analysis.
- Assist with consolidations, budgeting, and forecasting activities.
- Ensure compliance with accounting standards and regulations.
Finance Manager Responsibilities:
- Provide guidance and management to team.
- Collaborate with senior management to develop process improvements.
- Oversee audits and ensure compliance with accounting regulations.
- Analyze financial data and provide strategic recommendations.
Key Skills and Qualifications for All Roles:
- Relevant accounting qualifications and experience.
- Proficiency in accounting software and tools (e.g., Microsoft Dynamics 365, Microsoft Excel).
- Strong analytical skills and attention to detail.
- Excellent communication and leadership skills.
- Ability to work under pressure and meet tight deadlines.
3. Recruitment Strategy and Process:
Strategy Overview:
Kubatana Online implemented a targeted recruitment strategy to attract top talent within Zimbabwe. Our approach included leveraging our extensive networks, using job boards, and advertising on social media platforms such as LinkedIn. We also utilized our local partnerships to reach qualified candidates who matched the client’s specific requirements.
Screening and Selection:
Our screening process was thorough and designed to ensure only the most qualified candidates were considered. We carefully reviewed all applications and shortlisted candidates based on their experience, skills, and alignment with the job requirements. Shortlisted candidates were then invited to complete a comprehensive skills assessment to evaluate their technical proficiency and problem-solving abilities.
Assessment and Interview Process:
Candidates underwent a rigorous assessment process, which included practical tests relevant to their roles, such as financial analysis, reconciliation exercises, and software proficiency evaluations. Following the assessments, candidates were interviewed by senior executives at Kubatana Online, who have deep expertise in finance and accounting. This helped ensure a thorough evaluation of each candidate’s suitability for the role and alignment with the client’s needs.
Use of Technology:
We utilized advanced recruitment technologies, including remote assessment tools and video interview platforms, to streamline the process and ensure a smooth experience for candidates. This approach allowed us to quickly assess and identify the best talent while maintaining the highest standards of evaluation.
4. Challenges Encountered:
Challenges Faced:
One of the main challenges was the tight three-week timeline to recruit and onboard the entire finance team. Additionally, finding candidates with the specific experience required for each role, particularly those familiar with accounting software used by the client, added complexity to the recruitment process.
Solutions Implemented:
To overcome these challenges, we extended our recruitment efforts to include a wider pool of candidates and adjusted our selection criteria to prioritize essential skills and experience. We also increased our advertising efforts on multiple platforms and worked extended hours to expedite the screening and interviewing process. Our proactive approach and dedication to meeting the client’s timeline were crucial in overcoming these challenges.
5. Outcome and Results:
Final Selection:
We successfully filled all seven positions within the three-week deadline. The selected candidates included a highly experienced Finance Manager, a dynamic Team Leader, two skilled General Ledger Accountants, two efficient Credit Controllers, and a detail-oriented Accounts Assistant. Each candidate was chosen for their technical expertise, relevant experience, and alignment with the client’s cultural and operational needs.
Client Feedback:
The client was extremely satisfied with Kubatana Online’s ability to deliver high-quality candidates within a tight timeframe. They praised our thorough screening and selection process, noting that the recruited team had quickly integrated into their operations and was already adding value to their business.
Candidate Success:
The new finance team has been successfully onboarded and is fully operational at our modern facilities in Harare, Zimbabwe. They are working closely with the Financial Director in the UK, providing seamless financial support and contributing to the startup’s growth and strategic objectives. The team’s strong performance has validated the client’s decision to leverage Zimbabwe’s talented workforce.
6. Metrics and Success Indicators:
Key Metrics:
- Seven positions filled within three weeks.
- Over 200 applications received and screened.
- Significant cost savings of up to 70% compared to hiring in the UK.
Value Added:
By recruiting a highly skilled finance team in Zimbabwe, the client benefited from significant cost savings while gaining access to a talented and educated workforce. The new team’s efficiency and expertise have helped streamline financial processes, enhance reporting accuracy, and support strategic decision-making.
7. Conclusion and Learnings:
Summary of Success:
This case study demonstrates Kubatana Online’s ability to quickly and effectively recruit top talent for specialized roles, even under tight deadlines. Our deep understanding of the local market, combined with our commitment to excellence, enabled us to deliver outstanding results for our client.
Future Opportunities:
Following this success, the client is considering expanding their operations further in Zimbabwe and has expressed interest in working with Kubatana Online on future recruitment needs. Our successful collaboration has positioned us as a trusted partner capable of supporting their growth and talent acquisition strategies.
8. Visuals and Supporting Content:
Due to confidentiality agreements, we are unable to provide client-specific visuals or testimonials.
Conclusion:
At Kubatana Online, we are committed to helping businesses build strong, capable teams that drive growth and success. Our proven recruitment strategies and deep market expertise ensure that we deliver the best candidates for every role. Contact us today to learn how we can help your organization find the perfect fit for your next hire.
